FAQS

I can not do the reservation in the webpage

I can not do the reservation in the webpage

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How long before is it possible to do the reservation?

How long before is it possible to do the reservation?

The reservation can be done even on the same day of the visit, as long as there are available seats.

 

Is it mandatory to do the prior reservation?

Is it mandatory to do the prior reservation?

Yes, it is compulsory. 

To prevent the agglomeration of people into the natural environment, the City Council of Planes d'Hostoles, the City Council of Sant Feliu de Pallerols and the Emys Foundation have established an online reservation system to regulate the access to the gorgs.

Why is it compulsory?

Why is it compulsory?

This measure seeks to ensure that people who want to enter this site do so with all guarantees. Therefore, failure to respect the rules of use and access can entail administrative sanctions.

In addition, your contribution is intended to continue to maintain this protected natural space and to take action to preserve biodiversity.

What is the money for?

What is the money for?

The money collected from the tickets you are buying are entirely intended to cover the body of environmental informants and rural guards, as well as to take action to maintain and preserve this protected Natural Area.

To learn more about the project and the actions that have been carried out, you can consult the project Medi Natural de les Planes d'Hostoles.

How does the ticket work?

How does the ticket work?

Gorgs will now be accessed through a day ticket granting access to all sites.


Once the reservation is made you will receive an email that will serve you as a ticket, with a reserve number. This ticket will be required to access space, as there will be a limited capacity of 200 people per day.

In this way, access to the gorgs is guaranteed as safely as possible for all visitors, while ensuring the preservation of the river pools and the fauna and flora that inhabit them.

Is it allowed to eat in the river pools area?

Is it allowed to eat in the river pools area?

In the area of las pozas, it is not possible to remove trade or celebrate comidas, only the essential comidas if we are on hiking, but it is forbidden to remove fridges and picnic elements.

Hay a habilitatdo spacio para hacer las comidas is the picnic area.

How many tickets can I book?

How many tickets can I book?

You can book a maximum of 5 adults and 5 children. If you want to book tickets for a group of more than 10 people, contact us in the mail visits.protected site ofbrugent.cat.

Note that children must always be accompanied by at least one adult.

If you have more doubts about group reservations, please contact visits.protected site ofbrugent.cat.

Is it possible to cancel the reservation after payment is made?

Is it possible to cancel the reservation after payment is made?

Once the ticket is purchased, no refunds are allowed, only date changes are allowed. For date changes and more information, send an email to reserves@espaiprotegitdelbrugent.cat.

Can I change the date after the reservation is made?

Can I change the date after the reservation is made?

Yes, as long as 24h is done before the reservation date, or the same day for changes in weather.

For date changes and more information, you can send an email to reservations aprotected siteofbrugent.com or send a Whatsapp to +34 722 26 49 84

Once the reservation is made, can I add more people?

Once the reservation is made, can I add more people?

As long as places are available you can make a new reservation.

Is it possible to do a guided visit?

Is it possible to do a guided visit?

We offer a pre-reserve guided tour service. If you are interested you can contact visits.protected site ofbrugent.cat.

What else can I do, in the area?

What else can I do, in the area?

There are several activities that you can enjoy while you stay in Les Planes d'Hostoles and Sant Feliu de Pallerols.

For more information and other activities you can go to https://www.turismelesplanes.cat/http://www.santfeliudepallerols.cat/turisme/planol-turistic/.